FAQs

Can I come and pick up the goods myself?

No, we will send the goods with the transport services offered in the online shop.

Is ethanol present in the products and if so, how much?

If ethanol is listed as an ingredient, it has been used in ointments as an intermediate to incorporate other ingredients and is present in the final product in insignificant amounts or not at all.

To which countries can I order the goods?

Currently, the goods are sent to the following countries: Estonia, Finland, Sweden, Latvia and Lithuania.

Can I place the order by phone?

Loodu Online Shop is open 24/7 and therefore serves customers only online.

How much does delivery cost?

In Estonia, delivery is free for orders over 35 euros.

DPD parcel terminals in Estonia (EUR 2.40)
Omniva parcel terminals in Estonia (EUR 2.82)
Itella Smartpost parcel terminals in Estonia (EUR 3.59)
Eesti Post post offices (EUR 4.42)
Parcel Connect Baltic parcel terminal in Latvia and Lithuania (EUR 6.59)
Post offices in Latvia, Lithuania, Finland and Sweden (EUR 7.50)
Itella Smartpost parcel terminals in Finland (EUR 9.96)